4.4 - World Wide Web

The metal finishing industry is entering a new era with regards to servicing the manufacturing sector of the American economy. With the advent of the world wide web, new and exciting opportunities have allowed for innovative quality controls and educational tools via the internet. As a result, our company has developed a unique web site dedicated to facilitating the interaction between our company and the manufacturer.

The main focus of project www.metalcoat.com is to emphasize education while fostering a new cooperation with customers, particularly production personnel. Our goal is to maintain high degees of communication between our teams and yours, alleviating many of the traditional shortcomings that have long plagued our industry.

The computer is allowing us to give production personnel full access to a useful library of metal finishing knowledge, as well as our company’s :

- quality procedure manuals
- detailed specification information
- environmental progress reports
- vital technical data
- design advice for manufacturing

and numerous other capabilities that allow the quality process to emerge stronger.

Therefore, I personally invite you to visit our web site to see first hand why we continue to strive for total customer satisfaction - today and well into the 21st century.

Sincerely,
Victor V. Pariso

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